Online Consultation with Staff

(15 customer reviews)


Consultation with Staff

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You will receive a link to our online consultation questionnaire and a complementary $25.00 store credit (limited to U.S. customers only) to be used towards purchasing your recommended products.

After completing and submitting the consultation questionnaire, our expert staff will analyze the information you provide to develop and recommend an appropriate skincare regimen specific to your needs. Once our staff has completed their assessment you will receive a detailed email response with your recommended product list and complete skincare routine. You may be contacted by our staff if we require additional information.

Please wait until you have received your customized consultation recommendations prior to using your complementary store credit, as we want to ensure that you are purchasing the correct products for your prescribed regimen. The download link to your consultation form will be included in your receipt once you have completed payment; you may also access your form under “My Account” -> “Downloads” -> “My Consultation Form”.

Please note that we may only offer the complementary store credit to our customers in the United States. If you live outside the U.S., please contact an authorized retailer in your country to purchase your recommended products. Consultations may take up to 72 hours for our staff to complete.

15 reviews for Online Consultation with Staff

  1. Lindsay A. (Verified Customer)

    They really listened and knew what my skin needed. Even after years of regularly seeing a dermatologist, my skin has never looked or felt better!

  2. Eva Bici (Verified Customer)

    Great feedback on personalized skin care

  3. Ana G. (Verified Customer)

  4. Anonymous (Verified Customer)

    Excellent! The response time was so fast, and they even answered additional questions and concerns that I had weeks later.

  5. nicole biancucci (Verified Customer)

    I loved the online consultation option – especially during the pandemic. Within hours, I received a list of suggested products based my skin concerns and used the $25 gift card towards my purchases. So far i’m loving everything!!

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